One Year Parts & Labour Warranty for Cosmic Ears Products

28 Day Cover for Guaranteed Comfortable Fit

Custom IEMs are made to fit the unique shape of your ear and occasionally extra adjustment may be needed. In such cases, we would take more impressions free of charge and send your IEMs back to be remade or adjusted.

Your Warranty Does Not Cover...

  • General wear & tear Acts of God (drunk musicians jumping around on stage).
  • 3rd party modifications
  • 30 Day guarantee on cables from date of receipt
  • Misuse, negligence from using excessive volumes.
  • Blockages from, wax, beer, bugs, water, moisture or dirt.
  • Damage to sockets using cables from other manufacturers.