Warranties & insurance


Liverpool Hearing Centre gives a standard 5 year warranty with almost all of our hearing aids. There are a couple of products that have 4 years as standard.

  • All hearing aids supplied have a minimum 4 year warranty as standard.
  • Out of warranty repairs come with an extended 6 month warranty.

Hearing aids are very reliable these days if looked after and audiologists can usually repair your hearing aid on site.



All hearing aids in the UK should be provided with a minimum 2 year standard warranty. Be suspicious if they only offer a one year warranty. Warranties are important as repairs can be expensive.


A warranty is not the same as an insurance policy in that it wont cover loss or accidental damage/abuse. If you are using your home contents insurance, please add your hearing aids as 'special item - all risks'.


“Older people can be more prone to misplacing small items, such as hearing aids, and arranging specialist cover on a parent or loved one’s behalf can help set everyone’s mind at ease.”


Warranties do not cover accidental damage only natural wear and tear. You will need to insure your hearing aids. Animals and children seem to be fascinated by hearing aids and they can easily get lost and/or crushed and even stolen if left in a bag.


Most people add them to their home contents insurance but this only insures the hearing aids whilst at your home. Liverpool Hearing Centre recommends Assetsure as they can offer all these extra benefits:


  1. Includes worldwide cover up to 60 days per trip.
  2. Includes special extensions as standard such as mysterious disappearance.
  3. Accidental Damage, Loss and Theft cover included as standard.
  4. They send you back to the original audiologist for replacement in the event of a claim rather than sending you to someone you don't know.
  5. They cover devices for customers who live in care homes
  6. All peripherals are covered as standard such as remote controls.
  7. Underwritten by Lloyd's London, the best financial security on offer.
  8. Assetsure customers will also receive 20% OFF Home Insurance.